On October 1, 2026, Aldebaran cloud services are permanently discontinued. Every NAO6 robot must be updated to the new Maxtronics cloud to keep using the App Store, software updates, and remote ASR. No matter where you bought your NAO, URG Americas is here to help you through it — and to keep your robot running for years to come.
Maxtronics is taking over the NAO cloud infrastructure with new services dedicated to NAO6. As part of that transition, the legacy Aldebaran cloud will be permanently discontinued on October 1, 2026.
Any NAO6 that has not been updated before the deadline will lose access to cloud services — including the Application Store, software updates, and Remote ASR (speech recognition). Maxtronics recommends updating before the end of September 2026 to be safe.
The good news: the update is straightforward, your installed applications are unaffected, and all your apps have already been migrated to the new cloud database. If you’d rather not do it alone, we’ll walk you through every step.
We know NAO inside and out, and we support owners across the country — regardless of which reseller you originally purchased from.
Step-by-step help moving your NAO6 to the new Maxtronics cloud, so you don’t miss the deadline or lose access.
Short on time or managing a fleet? We’ll handle the update and account recovery for you as a done-for-you service.
While we’re at it, we’ll check your robot’s condition and handle any needed repairs, batteries, or parts.
New to NAO or onboarding new staff? We provide setup, configuration, and hands-on training for your team.
Ready to expand or refresh your fleet? We can quote new NAO units and other robots from the URG family.
Bought from RobotLab or another third party? It doesn’t matter — we’re happy to support your robot.
Ask us about a free month of the new GenAI-powered NAO Activities when you migrate.
If you’d like to do it yourself, here are the basic steps. Reach out any time you get stuck and we’ll jump in.
Official resources from Maxtronics: step-by-step update guide · Maxtronics support request. Prefer to have us handle it? Request help below.
No. The new software update has no impact on your installed applications, and all apps have already been migrated to the new cloud database.
No. Migration guidance is free. Optional services — done-for-you migration, repairs, setup, training, or new units — are available if you want them.
Absolutely. We support NAO owners regardless of where the robot was originally purchased.
Aldebaran cloud services end October 1, 2026. We recommend completing your update before the end of September 2026.
Tell us about your NAO and how we can help. We’ll get back to you quickly with next steps.