Privacy Policy

Effective Date: April 17, 2026

URG Americas, Inc. ("URG Americas," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at www.urgamericas.com (the "Site") or interact with us through our products and services.

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the practices described herein, please do not use our Site.

1. Information We Collect

Personal Information You Provide. When you fill out a contact form, request a demo, or otherwise communicate with us, we may collect the following information:

• First and last name
• Email address
• Phone number
• Company or organization name
• Product interest selections
• Any additional information you include in messages or inquiries

Information Collected Automatically. When you visit our Site, we may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Referring website or source
• Pages viewed, time spent on pages, and navigation paths
• Date and time of access
• Device type and screen resolution

Cookies and Tracking Technologies. We use cookies, web beacons, and similar technologies to enhance your experience on our Site, analyze usage patterns, and support our marketing efforts. These may include first-party analytics cookies as well as third-party cookies from services such as Google Analytics and Google Ads.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries, demo requests, and other communications
• To provide information about our products and services
• To manage and maintain our customer relationship management (CRM) records
• To analyze website usage and improve our Site's functionality and content
• To measure the effectiveness of our advertising and marketing campaigns
• To comply with legal obligations and enforce our terms
• To protect the security and integrity of our Site and business operations

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

• Service Providers. We may share information with trusted third-party vendors who assist us in operating our Site, managing our CRM, processing form submissions, and conducting analytics. These providers are contractually obligated to use your information only for the purposes we specify and to protect it in accordance with this Privacy Policy.
• Legal Requirements. We may disclose your information if required to do so by law, court order, or governmental regulation, or if we believe such action is necessary to comply with legal process, protect our rights, or ensure the safety of our users.
• Business Transfers. In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your information.

4. Third-Party Services

Our Site uses the following third-party services that may collect information about you:

• Google Analytics & Google Ads. We use Google services to analyze website traffic and measure advertising performance. Google may use cookies and collect data in accordance with its own privacy policy. You can learn more at Google's Privacy Policy.
• HubSpot. We use HubSpot as our CRM platform. Information submitted through our contact forms is stored in HubSpot for lead management and communication purposes. You can learn more at HubSpot's Privacy Policy.
• Formspree. We use Formspree to process form submissions. Information submitted through our forms is transmitted via Formspree. You can learn more at Formspree's Privacy Policy.

5. Data Retention

We retain your personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain our business records, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed for these purposes, we will securely delete or anonymize it.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), secure hosting infrastructure, and access controls. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• Access. You may request a copy of the personal information we hold about you.
• Correction. You may request that we correct inaccurate or incomplete information.
• Deletion. You may request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out. You may opt out of receiving marketing communications from us by following the unsubscribe instructions in any email we send or by contacting us directly.
• Cookie Preferences. You may manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our Site.

To exercise any of these rights, please contact us using the information provided below.

8. California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) may provide you with additional rights regarding your personal information, including the right to know what information we collect, the right to delete your information, and the right to opt out of the sale or sharing of your personal information. We do not sell personal information. To submit a request under the CCPA/CPRA, please contact us at the email address listed below.

9. Children's Privacy

Our Site is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 16, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

URG Americas, Inc.
Email: contact@urgamericas.com
Website: www.urgamericas.com
United States